RETURN POLICY
At Mio Mestiere Gifts Trading, we strive to provide high-quality products and excellent customer service. We want you to be delighted with your purchase, but we understand that sometimes things may not work out. If you need to make a return, please review our policy below:
Defective or Damaged Items:
If your item arrives defective or damaged, please get in touch with us within 5 working business days of receiving your order. We will work with you to arrange for a replacement or refund.
How to Initiate a Return:
To initiate a return, please contact our customer service team at Contact@miomestiere.com.
Please provide your order number, a description of the item(s) you wish to return, and the reason for the return. We will provide further instructions and assist you in processing your return.
Refunds:
Once we receive and inspect your returned item, we will issue a refund to your original payment method within 15 business days. Please note that the refund may take additional time to reflect on your account.